Privacy Policy
Effective Date: December 1, 2025
Salty Seal Co. (referred to as "we," "us," or "our") operates the website saltyseal.bigcartel.com. We are committed to protecting the privacy of our customers and visitors. This policy outlines how we handle your personal information when you use our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, place an order, sign up for our newsletter, or contact us.
| Type of Information | Purpose of Collection |
| Identity & Contact Data | Name, billing address, shipping address, email address, and telephone numbers. |
| Financial Data | Payment card details (processed securely by third-party processors like Shopify Payments/PayPal—we do not store this data). |
| Transaction Data | Details about payments to and from you, and other details of products you have purchased from us. |
| Technical Data | Internet protocol (IP) address, login data, browser type and version, and operating system. (Collected via cookies/analytics.) |
| Marketing & Communications Data | Your preferences in receiving marketing from us and your communication preferences. |
2. How We Use Your Information
We use the information we collect for the following essential business purposes:
- Order Fulfilment: To process your transactions, ship your items from our Cornwall base, and manage returns.
- Customer Service: To respond to your inquiries and support requests.
- Improvement: To improve and optimize our website and customer shopping experience.
3. Legal Basis for Processing (GDPR Compliance)
Under GDPR, we rely on the following legal bases to process your personal data:
- Contractual Necessity: Processing is necessary to fulfil the contract when you place an order.
- Legitimate Interests: Processing is necessary for our business operations (e.g., fraud prevention, site security, and non-intrusive marketing).
- Consent: Processing is based on your explicit consent (e.g., subscribing to the newsletter).
4. Sharing Your Personal Data
We only share your data with trusted third parties who help us operate our business:
- Payment Processors: To securely handle your payment transactions (e.g., Stripe, PayPal).
- Shipping Carriers: To deliver your apparel (e.g., Royal Mail, DHL, etc.).
We require all third parties to respect the security of your personal data and treat it in accordance with the law.
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. All payment processing is encrypted using SSL technology.
6. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any incomplete or inaccurate data we hold about you.
- Erasure (Right to be Forgotten): Ask us to delete or remove personal data where there is no good reason for us to continue processing it.
- Object: Object to the processing of your personal data for direct marketing purposes.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Email: saltysealco@gmail.com